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Alana builds on our products' 15-year history of propelling franchise dealer websites and marketing technology forward. Our newest innovation allows you or your business to save time and money with the confidence that your data is secure and only available to those you choose.
With your membership with ALANA, our technology helps tailor your transportation needs to work within your budget while making sure you feel like a VIP. Become a member of a private network of businesses and consumers that believe the same.
The founding principle governing the creation and development of the ALANA platform is: No two people are the same, yet all people deserve the best. Our technology connects the best in the automotive sales and service industry to give our members quality transportation with first-class service from the comfort of your home no matter what you drive.
Become a member of ALANA and receive our first-class support by email, phone, text, video, or in-person (VA market currently). If you are an automotive dealer or service provider, use your ALANA account to receive discounts on other CollectivAuto products and services.
How do I get started?
Start by completing a short questionnaire, and based on your personal needs we will suggest the membership we think is right for you, your family, and/or business. Whether you act as your own fleet manager with our support or receive first-class service for your family and/or employees get started for as low as $5/mo. Find out which membership is right for you.
Why do I want to select an Advocate?
Your Advocate acts as your account representative to quarterback your transportation-related needs where we believe personal touch is most effective, and beyond the ability of our technology and algorithms. If they can't address your need they bring in the proper professionals on our team to assist you.
Do I really need to select an Advocate?
What is an Alana Certified vehicle?
All vehicles that meet state safety standards and are up-to-date with all needed maintenance and repair qualify for certification. The age or mileage of vehicle is not a factor for being excluded from certification. If the vehicle does not meet certification standards, members receive discounted labor rates and parts using our mobile service or pre-negotiated labor rates with our network of service centers.
Why should I get my vehicles certified?
Once certified, receive up to $500 toward mechanical or appearance-related labor, annually. When you are ready to sell your vehicle, certification guarantees if we can't find a buyer within 30 days we or one of our dealers will buy it at a mutually agreed upon price. Left stranded by an ALANA Certified vehicle, we will cover roadside assistance or towing, if needed.
But I am not looking to buy a new vehicle?
How can you help my business make money?
With a business account your business can now offer our fleet management services and access to member portal to your clients and internal team. If you currently don't have a subscription-based service/product offering, then we help you create it through white-label use of the technology and support team.
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$4.99
a month
Access to ALANA platform for personal use
Access to ALANA Certified Sales & Service Facilities
Access to ALANA Academy online and in-person classes
Access to Alana Rewards Program
Advocate-Supported Vehicle Service Management
Advocate-Supported Vehicle Liquidation Management
Advocate-Supported Vehicle Acquisition Management
Access to Club and Sponsor Member Benefits
Invitations to Alana Club and Sponsor Member Events
$54.95
a month
All of the features from Alana Academy plus:
Assigned or Selected personal ALANA Advocate
Home or Office Pick-Up & Delivery (Availability based on location)
Access to For-Hire & Loaner vehicles
Opportunity to test New Features, Services, or Products
VIP Invitations to Alana Club and Sponsor Member Events
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$549.95
a month
One (1) Concierge membership, includiing all benefits
Custom Member Benefits Portal for existing website
Discounts on ALANA Memberships and Certifications
Product and/or Services placement in Alana Rewards Store
Access to Admin Console
Access to Training & Consulting
$4,999.95
a month
All of the features plus:
Website Performance Management and Customization
Custom Fleet Program
Assigned or Selected ALANA Performance Coach
Content Promotion - through the ALANA network
Custom Feature Requests
Custom Rewards Program
Live In-Person & Virtual Instructor-Led Training
Visibility of your Brand at all ALANA Events
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